No identity verification (KYC) is required for daily transactions below 20,000 USDT. This makes our service accessible and quick to use for most users without the need for lengthy verification processes.

Cold storage refers to the practice of keeping cryptocurrencies offline to protect them from online threats such as hacks or cyber attacks. Our platform uses cold storage to securely store the majority of the assets to ensure the safety of your funds.

Yes, we regularly offer promotions for both new and existing users. Each promotion has its own set of conditions, which can be found on the 'Promotions' page of our platform. We encourage users to visit this page frequently to stay updated on the latest offers.

Our platform offers a fast, secure, and user-friendly trading experience with simple interfaces designed for all users, whether beginner or experienced. We focus on essential services without complicated features, making it easier to navigate and use.

We prioritize security by using state-of-the-art security technologies and protocols. All transactions are encrypted, and as mentioned, the majority of funds are stored in cold storage. We also conduct regular security audits to maintain and enhance our security measures.

Currently, we do not offer a referral program. Our focus is on providing a straightforward and direct service without additional complexities such as referral incentives.

Yes, for transactions below 20,000 USDT per day, you can trade anonymously. We respect the privacy of our users and provide options for trading without requiring personal information, unless necessary for larger transactions.

A cryptocurrency wallet is a digital tool that allows you to store, send, and receive cryptocurrencies such as Bitcoin, Ethereum, and others. It uses private keys to secure your assets and handle transactions.

To deposit cryptocurrencies, go to the 'Deposit' section, select the appropriate network, and if you haven't created a wallet address yet, click the 'Create' button. Once the address is generated, you can send funds to it without any transaction fees on our platform.

To withdraw, navigate to the 'Withdraw' section, choose the desired network, specify the amount you wish to withdraw, and confirm the transaction. We strive to keep withdrawal fees as low as possible.

Selecting the correct network ensures that your transactions are processed on the appropriate blockchain, minimizing the risk of delays or losses due to incorrect network selections.

No, there are no fees charged for depositing cryptocurrencies into your wallet on our platform.

While we aim to minimize withdrawal fees, they may vary depending on the network’s congestion and transaction complexity. Fees are always clearly displayed during the withdrawal process.

Yes, we prioritize security. Your cryptocurrency is stored securely, and transactions require authentication. We recommend using strong passwords and enabling two-factor authentication for added security.

Your wallet supports multiple cryptocurrencies, but it is crucial to ensure that the currency and network match when receiving deposits to avoid loss of funds.

If your deposit hasn't appeared, please check the transaction on the blockchain via a block explorer. If the transaction is confirmed, and you still don’t see your funds, contact our support team for assistance.

To view your transaction history, go to the 'History' or 'Transactions' section of the wallet. This section provides detailed information about all your past transactions, including dates, amounts, and statuses.

Staking is the process of locking up a portion of your cryptocurrencies to participate in maintaining the operations of a blockchain system. In return, you earn interest over time. Our platform offers weekly staking periods with compound interest.

Interest is calculated on a weekly basis with a compound interest model. This means that each week's earnings are added back to the staked balance, and the next week's interest is calculated on the new total amount.

To start staking, transfer the amount you wish to stake from your regular wallet to your staking wallet on the 'Wallet' page. Then, select the amount and confirm your desire to stake it.

Yes, you can add more funds to your existing stake at any time. The new funds will start earning interest in the next weekly cycle after the addition.

If you withdraw your staked amount before the completion of the weekly period, you will not receive the interest for that week. The principal amount, however, can be withdrawn at any time.

Yes, there is a minimum staking amount required, which ensures effective management of the staking process. This amount is specified on the staking page.

Our platform does not charge any fees for staking or unstaking. However, standard network fees for transferring funds may apply.

Staking is safe as we implement robust security measures to protect your assets. However, as with any investment, there are risks involved, and we recommend understanding these before staking large amounts.

Only specific cryptocurrencies that support staking are eligible on our platform. Please check the 'Stake' page for a list of supported coins.

You can view your staking rewards and account balance directly in your staking wallet. Detailed reports on your earnings and new balances after each cycle are also available.

A cryptocurrency exchange is a digital marketplace where you can buy, sell, or trade cryptocurrencies like Bitcoin (BTC) and Tether (USDT). Our platform facilitates these transactions by matching buyers with sellers.

To buy cryptocurrency, navigate to the Exchange page, select the market you wish to trade in (e.g., BTC or USDT), enter the amount you want to purchase, and confirm your transaction. Your new balance will reflect in your wallet immediately after the trade is executed.

We charge a low trading fee of 0.1% per transaction, which is deducted from the traded amount. This fee applies to both buy and sell orders.

Selling cryptocurrency works similarly to buying. On the Exchange page, choose the market, specify the amount of cryptocurrency you want to sell, set your price, and submit the order. When another user matches your offer, the sale will be completed, and the funds will appear in your wallet.

Yes, you can directly trade between Bitcoin (BTC) and Tether (USDT) on our platform. Select the appropriate market pair (BTC/USDT) to view the current exchange rates and place your trade.

If no immediate match is found for your order, it will remain open in the order book until another user matches it. You can cancel the order at any time before it is matched.

Security is a top priority for us. We use industry-standard security measures including encrypted communications, secure storage of cryptocurrencies, and regular security audits to protect your assets and data.

Our platform is designed for simplicity and ease of use, focusing on basic trading functions without advanced charting tools. This makes it ideal for beginners or those looking for straightforward trading experiences.

To deposit funds, go to the 'Wallet' page, select 'Deposit', choose your desired cryptocurrency or fiat currency, and follow the instructions to transfer funds to your exchange wallet.

It's important to review all trade details before confirming, as all trades are final once executed. If you have any concerns or if there is an issue with a transaction, please contact our customer support for assistance.